Terms & Refund Policy
The American Media Group · Effective Date: September 29, 2026
Welcome to The American Media Group. This website provides information about our company, its affiliated brands, and the professional media and marketing services offered through our business operations.
Our Services
The American Media Group and its associated brands provide creative and digital marketing services, including custom video production, promotional content, advertising graphics, AI-powered video spokespersons, and related media services.
Services may be offered individually, as customized projects, or through ongoing service agreements.
Project Agreements and Payments
Pricing, project scope, delivery schedules, revision allowances, and payment arrangements are established through individual quotations, invoices, or service agreements.
Customers are responsible for reviewing and accepting applicable project terms before authorizing payment.
Payments may be processed through Stripe or other authorized payment methods.
Refund Policy
Because many of our services involve customized creative production, refund eligibility depends on the nature of the service, the stage of completion, and the terms accepted when the project was commissioned.
For projects canceled before production begins, customers may request a refund of payments made, less any previously disclosed nonrefundable charges or expenses already incurred.
For projects where production has begun, refunds may be reduced to account for work already performed and authorized expenses.
Completed and delivered custom projects are generally not eligible for refunds solely because of a change in customer preference. However, concerns about incomplete delivery, technical defects, or failure to meet agreed specifications will be reviewed individually.
Nothing in this policy limits any refund rights provided by applicable law.
Cancellations
Customers wishing to cancel a project should contact us as soon as possible.
Cancellation requests will be evaluated according to the project's status and any written agreement between the customer and the service provider.
For recurring monthly services or subscriptions, cancellation procedures and effective dates will be explained in the applicable subscription agreement.
Unless otherwise stated in that agreement, cancellation of a recurring service prevents future renewal charges but does not automatically generate a refund for services already performed or delivered.
Revisions and Customer Satisfaction
We strive to deliver creative work consistent with the specifications agreed upon before production.
Requests for revisions, corrections, or modifications will be handled according to the terms of the individual project agreement.
Additional work outside the original project scope may require a separate quotation.
Intellectual Property and Usage Rights
Ownership, licensing, and permitted use of completed creative materials are determined by the applicable project agreement.
Customers are responsible for ensuring that materials they supply for production, including photographs, logos, recordings, and other content, may legally be used for the requested purposes.
Website Information
Information on this corporate website is provided for general informational purposes. References to individual brands, services, or future offerings do not constitute a guarantee that every service is currently available.
Specific terms governing purchases made through an associated brand may differ and will be presented through the applicable quotation, invoice, website, or service agreement.
Questions, Refund Requests, and Disputes
We encourage customers to contact us directly if they have concerns regarding a project, payment, delivery, or refund request.
Please include sufficient information for us to identify the transaction and understand the concern.
The American Media Group
Email: info@TheAmericanMediaGroup.com
Website: https://www.theamericanmediagroup.com
We will review inquiries and work toward a reasonable resolution consistent with the applicable agreement and law.
Changes to These Terms
We may revise these terms periodically. Any changes will be published on this website. Changes will not retroactively alter the terms of an existing project agreement without the parties' consent.